Appointment policies

There is a $25.00 charge for missed appointments. To avoid this charge please call ahead of time to reschedule or cancel your appointment.

If your are more than 15 minutes late to a well check appointment, you will be asked to reschedule.

Vaccination records

One copy of your child’s vaccination record will be given to you. We encourage you to bring this copy with you each time your child receives a vaccination to update it for your records. There is a $5.00 charge for duplicate or faxed copies.

Please allow 24 hours to process forms such as: School Forms, Camp Forms, Day Care Forms, etc... There is a $5.00 charge to fill out any forms that are not brought at the time of the appointment.

Medical Records
 
There is a $25.00 charge for copies of medical records in accordance with the Texas State Board of Medical Examiners.   This fee must be paid prior to the release of records.  Please allow two (2) weeks to process your request.  All original medical records are property of Bee Caves Pediatrics, P.A. and only copies will be given.

One copy of your child’s vaccination record will be given to you. We encourage you to bring this copy with you each time your child receives a vaccination to update it for your records. There is a $5.00 charge for duplicate or faxed copies.

Please allow 24 hours to process forms such as: School Forms, Camp Forms, Day Care Forms, etc... There is a $5.00 charge to fill out any forms that are not brought at the time of the appointment.

If you would like to request a copy of your child's shot record or send a form for signature, you may send an email to frontdesk@beecavespediatrics.com.

Please be sure to include the child's name, date of birth, the fax number you would like the record to be sent, and a contact number for you.
 
Payment Policy
 
Payment is due at the time of service.
 
As a courtesy to our patients we have enrolled in several managed care programs.  In doing this, we agree to file insurance claims and take the contracted rates from your insurance company; however, we do not take responsibility for items that are not covered by your individual plan.  We recommend that you always question the insurance company regarding your benefits and do not assume that everything done in the physician’s office is covered.
 
Please contact our billing office at (512) 692-4915 for any questions.
 
Bee Caves Pediatrics will NOT file any claims for patients without an insurance card.  You can request your insurance company to fax or provide you with documentation of insurance coverage that includes billing information.  You will need to provide this information every time you change insurance companies, as we will not be responsible for any denied claims due to filing deadlines if information was not given at the time of service. 
 
It is advised that all patients verify (if not already known) that we are network providers and which lab your insurance company is contracted with.
 
Bee Caves Pediatrics can no longer be involved in payment disputes between parents.  The person who brings the child into the office will be expected to pay at the time of service and retrieve any payment from the responsible party.
 
Once again, we would like to thank you for choosing Bee Caves Pediatrics. Our physicians and staff will strive to work as a team with our families to provide excellent medical care for infants, children and adolescents from birth through the college years.

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